1 ICT Operations Officer
Tender ID: 616756
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Tender Description
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This role provides essential, ongoing program management and operational coordination for the ACG environment, functioning as the central triage and control point for all operational requests.
It is responsible for ensuring effective prioritisation, early identification and management of system and delivery dependencies, and the facilitation of clear, consistent communication across ACG, Salesforce/GPMS, business operations, ICT teams, and external service providers. Through this coordination function, the role significantly reduces operational risk and ensures continuity of service within a highly complex and interdependent environment.
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