WorkSafe Victoria Employee Assistance Program

⁠⁠⁠Work Safe Victoria is seeking the services of a suitably qualified organisation(s) to provide an Employee Assistance Program, Critical incident, and proactive Early Intervention services at all sites and locations of work.

WorkSafe is seeking responses for the delivery of these Services from October 2026, for an initial three-year term, with the option for extension by a further three-year term.

Service - Employee Assistance Program (EAP) / Critical Incident (CI)

EAP - WorkSafe’s EAP aims to assist and support WorkSafe employees reduce stress by resolving or working through personal, family and/or workplace issues. The EAP is a short term, confidential, professional, psychological counselling service, typically initiated by the employee. Employees retain responsibility for their own treatment and other choices. EAP services include telephone, online and face to face counselling options.

CI - CI services are based on early intervention principles, to support challenging workplace events that have a probability of causing employee distress.

Service - Early Intervention (EI)

EI - programs are proactive psychological coaching services to employees in teams at risk of cumulative trauma. They are considered best practice controls in high-risk settings where employees have frequent exposure to traumatic events and content, violence and aggression, contacts in distress or contacts who demonstrate unreasonable and vexatious behaviours.

Contact Person – WorkSafe

Jason McLaren (Senior Category Advisor)

procurement@worksafe.vic.gov.au

Lodgement Details

Information to be marked on Tender package: Employee Assistance Program, Ref: FOL/25/7998

Method of Lodgement

Electronic only sent via Buying for Victoria - Victorian Government Tenders System www.tenders.vic.gov.au

An electronic additional copy of the Tender in '.docx' format including 'Rate Card' in a separate electronic file '.XLS' clearly named with Tenderer's name 'Rate Card – (Insert name of Tender)'.

Tenderers may submit an original copy of their response in ' .pdf ' format. The tender response electronic mail box is 100MB in size. Instructions on how to lodge are contained on the Victorian Government Tenders System website.

Briefings

WorkSafe Victoria Employee Assistance Program

A briefing session will be held on 29 April 2026 02:00 pm.

Notes: Online - Microsoft Teams meeting Join: https://teams.microsoft.com/meet/49430114140277?p=mAsI1ct2PeThNXE6L3

Meeting ID: 494 301 141 402 77

Passcode: 27zJ2RZ6

Dial in by phone +61 2 8318 0090,,784528129# Australia, Sydney

Find a local number Phone conference ID: 784 528 129#

Registration closes on 28 April 2026 02:00 pm