Total Apparel Management (TAM)

A Total Apparel Management (TAM) solution is being sought for the provision of uniform & workwear for Corrective Services NSW, NSW Sheriff’s Office, NSW Youth Justice and NSW State Emergency Service.

Project goals

The four NSW Government agencies are seeking to engage one supplier to deliver an integrated uniform supply and management service across all participating agencies. The successful supplier will ensure that all personnel—including staff, members, and volunteers—are consistently provided with uniforms that meet required safety, operational, and professional standards, enabling them to perform their duties safely and with confidence.

The TAM solution requires:

· Support to design, develop, rationalise and improve required apparel

· Ethical sourcing and supply chain management, including incorporating NSW Government legislation

· Stock and supply of some agency-sourced items when requested

· Stock control to ensure availability when required

· Services, support, systems, processes that are user-friendly and efficient for all staff whether they are measuring, ordering, receipting, reconciling, paying, managing, tracking or reporting activity

· Staff satisfaction of goods in terms of comfort, practicality, quality and all elements required for uniform and workwear

· Continuous improvement for account management

Scope

The selected supplier will be required to deliver a full Total Apparel Management solution, including design and innovation, entitlement management, measurement and allocation, eCommerce/online ordering and solutions, online returns/exchange process, order tracking, full suite of reports, dedicated customer service, ethical sourcing and managing the quality of garments, including eco-friendly packaging and possible recycled content, efficient invoicing and payment processes, proactive data management, analysis and reporting for continuous improvement.

The goods to be provided may include:

Uniforms – Blouses, Breeches, Cardigans, Dresses, Footwear, Jackets, Jumpers, Maternity wear options, Mess Dress/Tunic, Officers Dress uniform, Overalls, Polo Shirts, Shirts, Shorts, Skirts, Slacks, Socks, Trousers, T-Shirts, Vests/Load Bearing, Wet Weather, Winter Weather.

Accoutrements – Appointments, Belts, Caps, including Baseball, Peak, Bucket and Cricket, Epaulettes, Gloves, Flags, ID Insignia, Lanyards and Aiguillettes, Medals, Patches, Ties and Accessories.

Personal Protective Clothing – Gloves, safety glasses, safety boots, high-visibility rainwear.

Additional details/instructions

Mandatory Tender Briefing

Respondents are required to attend a mandatory tender briefing to be held at Long Bay Correctional Complex on 25 February 2026. Attendance at the briefing is a condition of the RFx, please refer to tender documents on how to register your attendance.

Contacting DCJ Procurement – unless otherwise advised all queries are to be made through the message board of DCJ Procurement Central.

The tender opportunity can only be accessed and responded via the Department’s end to end procurement system, Procurement Central. Any submission lodged outside of Procurement Central will not be considered by the Department.

To participate in the tender opportunity, please register on https://justice.bravosolution.com/web/login.html and on Buy.NSW.gov.au.

Organisations who have not registered on Procurement Central will not be able to access the tender information. If you have already registered on Procurement Central, you are not required to register again.

If you require assistance with registering on Procurement Central, you may contact the Customer Support via below methods.

If you are in Australia, please call: 02 8074 8627

If you are outside of Australia, please click here for overseas phone numbers.

Alternatively, please click here to submit a Supplier Support Request ticket.

Requirements

Mandatory requirements

Modern slavery *

Office supplies - Clothing and uniforms

This procurement category has a heightened risk of modern slavery.

You will be asked to provide information about modern slavery risks in your business and any actions you have taken to address these. You can visit the NSW Anti-slavery Commissioner’s GRS webpage for more information.

Do you agree to provide this information?

Response type

Checkbox (Agree)

Social procurement (Aboriginal Procurement Policy) *

Office supplies - Clothing and uniforms

Category and estimated value is subject to social procurement.

If you are successful in winning this opportunity you will be required to submit quarterly reporting, do you agree?

Response type

Radio button (Yes/No)

Social procurement (Shorter Payment Terms Policy) *

Office supplies - Clothing and uniforms

Category and estimated value is subject to social procurement.

If you are successful in winning this opportunity you will be required to submit quarterly reporting, do you agree?

Response type

Radio button (Yes/No)

Social procurement (SME Policy) *

Office supplies - Clothing and uniforms

Category and estimated value is subject to social procurement.

If you are successful in winning this opportunity you will be required to submit quarterly reporting, do you agree?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Acknowledgement to Respond to Opportunity via procurement Central

I will access the tender documentation via Procurement central and submit my response through that platform.

Response type

Checkbox (Agree)

Please see attached files in the link for more information