Closed

Sydney Metro Cyber Infrastructure and Services Support (“CISS”) RFP

Tender ID: 601895


Tender Details

Organisation:
Tender #:
WS5173297314  
Status:
Closed
Publish Date:
3 December 2025
Closing Date:
21 January 2026
Closing Time:
03:00 PM (Australia/NSW)

Tender Description

Request for Proposal (RFP) for Sydney Metro (SM) Cyber Infrastructure and Services Support (CISS).

Project goals

The Cyber Security Operations Centre (CSOC) is a function of the Sydney Metro CyberSecurity Team, to provide cyber threat monitoring, visibility, intelligence, and notification to Metro Trains Sydney (MTS). The CSOC monitors critical asset via security logs from the operation rail lines through CSOC’s Security Information and Event Monitoring tool – Splunk.

This RFP relates to the procurement for a total contract term of 6 years (i.e. 2 year initial term + 2 x 2-year extension options) to provide infrastructure monitoring, administration (including via on-site activities) and escalation services for the SMCSOC. The successful organisation will have demonstrated experience as a managed service provider, including proactive business optimisation engagement. The key requirements are to support the 4 x key elements under Cyber Security Operations Centre Part 2 - Infrastructure:

a) Platform

b) Server Operating Systems (OS)

c) Splunk

d) Delinea Secret Server.

Scope

In order to gain access to the RFP sourcing event in ARIBA, Tenderers are required to register their interest by sending an email: TSS.Bidder@transport.nsw.gov.au and include the following:

  • RFI No and Title: Sydney Metro Cyber Infrastructure and Services Support (“CISS”)RFP
  • RFI ID: WS5173297314
  • Organisation Name,
  • ACN/ABN,
  • Contact Name,
  • Organisation/contact postal address,
  • Contact email address (preferably an email address with the contact person's name),
  • Contact phone number.

To gain access to the sourcing event documents in ARIBA over the internet once access is provided, please ensure that you are using PC with a web browser:

  • Google Chrome 54+ (64–bit)
  • Microsoft Internet Explorer 7-11(32-bit)
  • Mozilla Firefox 24 or 27(ESR)
  • Safari 9+ (64-bit)
  • Microsoft Edge (32-bit)

Related files

No files attached

Additional details/instructions

Please note that this RFP sourcing event will be managed using TfNSW ARIBA.


Location

New South Wales   :   Sydney