Closed

AAPMBF – ICT MSP

Tender ID: 547441

Tender Details

Organisation:
AAPMBF
Tender #:
-  
Status:
Closed
Publish Date:
11 January 2024
Closing Date:
16 February 2024

Tender Description

The AAPMBF is undertaking a review of the means in which it supplies IT Support and Management of its systems, infrastructure and users. AAPMBF is reviewing all qualified Melbourne based IT Managed Service Providers that can meet the requirements contained in their tender document. The AAPMBF currently maintains and processes member data and financial transactions using several systems via external Vendors, In-house support and an external Managed Service Provider.

Service Requirements

As part of this RFP, AAPMBF has requirements for the following services. We realise that not every MSP will be able to provide all the services listed below, but we encourage tenders to respond regardless.

  • Help Desk
  • Server & Network System Monitoring
  • Patch Management Services & Preventative
  • Business Continuity and Disaster Recovery
  • Remote Backup
  • Email System Management
  • Antivirus, AntiSpam & Antispyware Protection
  • On-Site Support
  • Networking Support
  • Security Systems Monitoring
  • Vendor Management
  • Warranty and Asset Inventory Management
  • Desktop Software Standardisation and Software Licensing and Upgrades
  • Mobile Device Support
  • Reporting
  • Account Management
  • Project Management
  • Service Levels
  • IT Policies, DRP Review and Development
  • Compliance
  • Vulnerability Testing


Location

Victoria   :   Barwon South West   :   Gippsland   :   Grampians   :   Hume   :   Loddon Mallee   :   Melbourne  

Category

Information & Communication Technology   :   Computer Hardware Leasing & Rental Services   :   Computer Hardware Maintenance & Support   :   Computer Hardware Supply   :   Consultancy & Project Management   :   Data Storage Services   :   ICT Labour Hire   :   IT Security Services   :   IT Services   :   Location-based Products & Services   :   Satellite Communication Supply & Services   :   Software & Application Development Services   :   Software Purchasing & Leasing Supply   :   Software Support & Maintenance Services   :   Telecoms Carrier Services   :   Telecoms Hardware Supply   :   Telecoms Leasing & Rental Services   :   Website Development & Hosting Services